Garment recovery
A worn-looking return is not necessarily an unsellable one. Steaming, de-linting and repacking turn a large share of returns back into stock you can sell at full price.
Assessed before treating
Treated steam, de-lint, press
Repacked fresh bag
Recorded before and after
Garment recovery, as you see it.
Steamed, sanitised and de-linted at the recovery bench, with the condition recorded before and after — so a recovery is a documented change of state rather than an assertion.
Condition recorded before and after, so a recovery is a documented change of state rather than an assertion.
Three steps, in order.
- Assessed firstRecovery is only worth doing where it will actually produce a saleable item. Judging that correctly is most of the value.
- TreatedSteamed, de-linted, odour-checked and pressed as the garment needs. Minor presentation issues dealt with; genuine faults are not disguised.
- Repacked and rebaggedFresh polybag, tags reinstated where they survived, re-barcoded if needed, back to its bin as available stock.
What that includes.
- Steaming, de-linting and pressing
- Fresh packaging and re-bagging
- Re-barcoding where the tag has gone
- Condition recorded before and after on camera
- Recovery outcomes reported so you can see what it is worth
- Hanging and folded garments both handled
- Your standard for what can go back out as new
- Replacement polybags and tags, or we will source them
- A route for anything that cannot be recovered
- Steaming, de-linting and pressing
- Fresh packaging and re-bagging
- Re-barcoding where the tag has gone
- Recovery outcomes reported so you can see what it is worth
Recovery has a ceiling. Make-up marks, deodorant, pet hair and smoke do not always come out, and a garment that has clearly been worn to an event is not going back out as new. We would rather grade it out than have it returned again by the next customer.
All services →
Evidence on every parcel
Every return is opened on camera and every item scanned, with the scans stamped onto the footage.
Recommerce support
Stock that cannot be sold as new still has value.
Returns processing
The side we built our software for first.
Returns reporting
What came back, which SKUs, why, in what state, and what it cost you to handle.
Unlabelled parcels matched
Customers return things without the label, without the paperwork and occasionally in someone else's box.
Want to see it on your own orders?
Run a four-week trial. No contract, no minimum — long enough that the returns from week one come back inside it.